Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt, and embrace the technology. So how do we drive faster, sustainable and effective adoption? Perhaps more importantly, how do we ensure our adoption approach scales and can keep up with the innovation the Office 365 service provides?
So this is yet another presentation on adoption, which appears to be a massive theme of this conference. The presenter is trying to educate us on the ways that we can drive adoption at an organizational level…
The last one, “A Digital Center of Excellence” is something we clearly lack at GRE. They suggest a central hub to build as a single source of training for users.
There is this very detailed adoption strategy that is apparently available and free at this website.
And here’s a kit for measuring adoption that is also available and free.
Here is how they see driving the adoption at the group level…
This entire presentation brings to light the lack of ownership we have with this whole effort. If that was not already obvious from the SPOC meetings. Not only is there an aspect of communications, but there is training, and measurement of adoption.
Honestly, I’m cool with taking the “build it and they will come” approach. Or the piecemeal approach, whereby we train folks on an as-needed basis, but there has been a heavy emphasis on warning against these approaches. Even the presentations that had training/adoption listed nowhere in the description, still made mention of it.
Anyway, preaching to the choir…
Hear the story of how Diageo became one of the most engaged enterprise networks in the world. From identifying obsolete stock opportunities to sharing stories about how Alia, an archivist at Diageo, uses Yammer to share powerful brand stories from the past to influence products today. Diageo and their Adoption Partner, WM, show us how they created, nurture and analyze this world-class Yammer network.
This was mostly the two presenters waxing nostalgic on their favorite Yammer campaigns. They did provide four really good slides on how to set yourself for success with Yammer.
Yammer, in the case of the two examples given, was used in a unique way to solve a business problem–how to sell surplus booze, in one example–w/o designing and building some complex solution. Yammer was leveraged to rapidly solve these problems. So Yammer is more than enterprise FaceBook.
In this session we talk through all the steps required to get started with Microsoft Teams – how to license and enable users and how to prepare your environment. We also address the different configuration options to ensure that you set up your tenant in a way which meets your needs.
Sew after talking to the TCF folks, we should probably evaluate Teams as part of our overall collaboration strategy (even if only for ruling it out). They utilize Teams at TCF for many purposes that we currently leverage email. I feel like if you commit as an organization to the whole Microsoft 365 experience, Teams will be at the core of that (at least from Microsoft’s strategy perspective).
This presentation was all slide-driven and very bullet-point technical. Hence, here are the pertinent slides:
The slides contain the pertinent links to the PowerShell scripts to limit O365 group creation. That was alluded to in a previous session, but they were kind enough to link them here. The Teams experience is heavily reliant on Outlook in the cloud, so it would be impossible for us now. But it is yet another indication of how important Outlook in the cloud is to a successful MS 365 experience. Without it, the experience is very “choppy”: some things work, some things don’t. Rather than using MS 365 as a singular collaboration platform, we’ll be using it for point solutions for collaboration.
Just my $0.02
When working with Microsoft collaboration tools there is always a lot of conversation about what to use when. SharePoint and OneDrive for Business are best served together in Office 365. In this session, we walk through OneDrive for Business and the capabilities for collaboration and how they relate to your overall SharePoint solution.
Another pre-happy hour show in the big Expo center…
Why does every AV expert at these things have a goatee and man bun?
OneDrive = my files
SharePoint = our files
Most users start creating content in OneDrive. Users control all of their OneDrive content. All of the content lifecycle happens within OneDrive, controlled by the OneDrive user. Content created in OneDrive will remain in OneDrive by default.
SharePoint content is under control of all members of the SharePoint group. The site admin is ultimately in control of the content lifecycle.
Use OneDrive for:
- Private files
- Limited access (share with only individuals)
- No other place to put it (no logical SP location)
Rule of thumb: start in OneDrive.
Sync Client – syncs files from both OneDrive and SP.
Moving files between OneDrive and SP is not a feature yet, you have to use Copy. 500MB is the file size limit within the browser.
http://greatriverenergy.onedrive.com is the direct URL to out OneDrive.
One-word review: adequate.
There is plenty of marginal English Breakfast tea packets to be had. Sadly, there is no viable alternative to half and half being offered, so I’ve probably drunk a quart of it by now via the countless tiny single-serving thingys I’ve used to spike my marginal tea.
In this session we demonstrate how, using your Microsoft Office 365 ProPlus license, you can reap the benefits of Office apps on iOS, Android, and Windows. From key end user functionality to IT admin control, hear the end-to-end story for Microsoft’s cross-platform Office apps.
Hey, guess what? PPT now allows for 3D images. So that will TOTALLY make PPTs way more better and stuff, I’m sure.
So “Microsoft 365” was just defined for us (finally) as all of these:
- Enterprise Mobile & Secirity
- Office 365
“1 of 10 employees will sell their corporate login credentials for $1,000 or more.” Not sure where they grabbed that stat, but interesting…they are continuing to hammer the notion of turning on multi-factor authentication for anyone with an admin account. The default O365 MFA mechanism is sending a temporary PIN to a mobile device.
Someone in Service Desk should look at InTune. It is Microsoft’s MDM application. The mobile experience for O365 users can be configured across the organization. You define a company portal, then you assign the apps that appear there, and that’s what everyone sees. You can also set policies for OneDrive and SharePoint mobile apps via InTune.
You can additionally restrict many functions in the browser for OneDrive and SharePoint. The demo they did was to restrict print, save as, and sync in OneDrive when you are logging into O365 from a non-company device. This could quell a lot of security concerns. It could also be incredibly annoying. But it’s a thing now with the InTune thing.
There is a way to disable external sharing on a per-document basis. Again, this could help quell security concerns about certain clumps of content. You can even get more granular than that. You can restrict all sorts of things on a per-document basis.
In this session, we share experience in providing governance and management capabilities for Office 365 Groups. We show how an Office 365 Groups concept can be implemented in a secure way, what management capabilities are available, and how to address them. Learn how to manage Office 365 Groups with the help of PowerShell and Microsoft Graph. We look into Groups administration, how to setup current policies, how to implement them, and how to govern them. We also share some best practices around Groups management.
The presenter has a brilliant Austrian accent, so that’s a thing.
Apparently, it is very common for companies to disable O365 Groups before a full O365 deployment??? She highly recommends a governance and naming policy for O365 Groups. One way to enforce these is to create a workflow that requires someone to “OK” the group creation/name.
A lot of this is done via PowerShell (restricting who can create groups). The concept is to create an AD group of users who can create O365 Groups.
Again, a lot of this is done via PoweShell scripting. So conceptually these are great ideas, but in practice, we’d have to track down some of the PowerShell scripts.
So there is this magical place called the West Expo Center. It contains a wall of 18 presentations running simultaneously. You pull up a beanbag, plug into one of the receivers, and switch between the 18 presentations. I was unaware of this most awesome way to take in a conference, but the folks from TCF were. We spent the entire AM flipping between presentations, drinking coffee & tea, and lounging in beanbags commiserating about trying to roll out O365.
More than ever before, users expect an unparalleled productivity experience on the web. We’ve designed Office 365 to be a universal toolkit that empowers everyone with powerful communication, collaboration and authoring tools that work for you. See the big changes coming to the Office 365 browser experience to help your users navigate documents and apps, get started quicker, and understand the applications and services available to them.
Yet another overly excited start to another session…
- “so exciting”
- “amazing innovations”
- “super proud”
So apparently www.office.com is something to which we all have access as MS 365 subscribers. It is not entirely clear what the difference is between that and the O365 waffle. I attempted to log in with my GRE credentials and there was an “SSO error”. I can, however, log in with my personal SP site credentials. So, someone is going to have to get to the bottom of how SSO works with office.com for GRE users.
Microsoft Fluent is a new design language that Microsoft is pushing. It will be implemented in the MS 365 arena first. It will likely be a good plan to have the developer types look into getting fluent with Fluent.
So Office 365 is set up as a bit of a personal dashboard. It may be another option besides Delve, SP tile, or SHI StartScreen. It is definitely worth looking into. It would be ideal if someone at the service desk started to get into this. Here is what my personal dashboard looks like for my personal SP instance:
The Office.com UI does also present a lot of analytics around documents. There are features like:
- “pin” – mark a document as important
- “subscribe” – get updates on document changes
- “discover” – suggests document that may be relevant
- “remove from list” – prune documents that are not actually relevant